Store Manager

5 days ago


Southport, Sefton, United Kingdom TUI Full time
About the Role

We are seeking a highly motivated and experienced Store Manager to lead our retail team in Southport.

Job Description
  • Lead by example, inspiring your team with company values while embracing change and rising to challenges.
  • Support and develop your team to be proactive, investigating and resolving customer questions and complaints.
  • Recruit, nurture, and retain top talent, promoting a positive work environment and high performance standards.
  • Utilize customer feedback and insight to identify trends, improve customer satisfaction, and drive business growth.
  • Maintain up-to-date knowledge of technology and industry developments, using this expertise to coach, develop, and performance-manage your team.
  • Drive your team to exceed sales and service objectives, focusing on delivering exceptional customer experiences.
About You
  • A proven passion for leadership and excellent customer service.
  • A confident motivator with a strong drive to exceed targets and overcome challenges.
  • Strong coaching and development skills, with experience in managing a team to retain talent.
  • A fair and inclusive management style, recognizing the value of employees as our most valuable asset.
  • An organized individual who takes pride in their work and responsibility for personal development.
  • Able to balance accounts, comply with policies and procedures, and manage store operations effectively.
  • Flexibility to work variable shift patterns, including evenings and weekends, in line with customer demand.
About Our Offer
  • Fantastic holiday benefits, including discounts, special offers, and the ability to purchase additional time off.
  • Competitive salary with a commission scheme that rewards target achievement and discretionary bonuses.
  • Health and wellbeing support in five key areas: Financial, Health, Social, Community, and Career.
  • An inclusive environment with a Culture of Care.
  • Disability Confident employer.
  • Investment in employee development, starting with an interactive online workbook and store induction.
  • Pension scheme and life assurance.


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