Store Manager
5 days ago
We are seeking a highly motivated and experienced Store Manager to lead our retail team in Southport.
Job Description- Lead by example, inspiring your team with company values while embracing change and rising to challenges.
- Support and develop your team to be proactive, investigating and resolving customer questions and complaints.
- Recruit, nurture, and retain top talent, promoting a positive work environment and high performance standards.
- Utilize customer feedback and insight to identify trends, improve customer satisfaction, and drive business growth.
- Maintain up-to-date knowledge of technology and industry developments, using this expertise to coach, develop, and performance-manage your team.
- Drive your team to exceed sales and service objectives, focusing on delivering exceptional customer experiences.
- A proven passion for leadership and excellent customer service.
- A confident motivator with a strong drive to exceed targets and overcome challenges.
- Strong coaching and development skills, with experience in managing a team to retain talent.
- A fair and inclusive management style, recognizing the value of employees as our most valuable asset.
- An organized individual who takes pride in their work and responsibility for personal development.
- Able to balance accounts, comply with policies and procedures, and manage store operations effectively.
- Flexibility to work variable shift patterns, including evenings and weekends, in line with customer demand.
- Fantastic holiday benefits, including discounts, special offers, and the ability to purchase additional time off.
- Competitive salary with a commission scheme that rewards target achievement and discretionary bonuses.
- Health and wellbeing support in five key areas: Financial, Health, Social, Community, and Career.
- An inclusive environment with a Culture of Care.
- Disability Confident employer.
- Investment in employee development, starting with an interactive online workbook and store induction.
- Pension scheme and life assurance.
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