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Food and Beverage Team Member

2 months ago

Berkhamsted, Hertfordshire, United Kingdom National Trust Full time

About the Role

We are seeking a skilled and enthusiastic Food and Beverage Team Member to join our team at Anglesey Abbey. As a key member of our front of house team, you will be responsible for delivering exceptional customer service and ensuring that our visitors have a memorable experience.

Key Responsibilities

  • Welcome and look after all visitors to the café, providing a warm and welcoming atmosphere.
  • Work collaboratively with the kitchen team to prepare and serve food and drinks, maintaining high standards of presentation and quality.
  • Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
  • Contribute to the overall success of the café, working flexibly to meet the needs of the business.

What We Offer

As a Food and Beverage Team Member with the National Trust, you will benefit from:

  • A competitive hourly rate of £11.50.
  • A permanent contract with opportunities for career development and progression.
  • A comprehensive induction and training program, including allergen and food safety training.
  • A supportive and collaborative team environment.
  • Free entry to National Trust places for you and your family.

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • A positive and enthusiastic attitude, with a passion for delivering exceptional customer service.
  • The ability to work collaboratively as part of a team.
  • A flexible approach to working hours, including weekends and Bank Holidays.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your contact details and a brief statement outlining your suitability for the role.