Healthcare IT Director

3 weeks ago

London, Greater London, United Kingdom Nordic Global Full time

Nordic Global Career Opportunity



Job Summary:

We are seeking a seasoned Director of Implementation and Support to lead our healthcare IT implementation and support business line in Europe. The ideal candidate will have a strong background in programme management and transformation, with a focus on delivering exceptional project outcomes.

About the Role:

As a key member of our team, the Director of Implementation and Support will be responsible for guiding our strategy and direction, ensuring the success of projects through close client and consultant liaison, progress monitoring, and quality oversight. Key responsibilities will include:


  • Monitoring staffing projections, time entries, and project metrics
  • Supporting sales enablement activities, including onsite presentations and proposal development
  • Managing client relationships, taking ownership of projects or initiatives, and delivering measurable results
  • Conducting quality reviews of team member work products, validating findings, and overseeing team activities
  • Delivering high-quality, client-ready work products, and developing client solutions based on project scope, timeline, and cost considerations
  • Overseeing project success by building strong client and consultant relationships, conducting regular check-ins, reviewing status reports, and identifying project risks
  • Monitoring and managing project resources, ensuring adherence to scope, timeline, and budget
  • Delegating tasks to junior team members based on their capabilities and professional development goals
  • Developing, mentoring, and supervising team members, including quality reviews to identify areas for improvement
  • Communicating effectively with all project stakeholders, escalating issues when necessary
  • Identifying practice development opportunities and representing Nordic Global in thought leadership and presentations
  • Staying informed on the latest healthcare IT technology, regulations, and news
  • Leading specific projects on an ad hoc basis and supporting other corporate initiatives as required

Requirements:



  • Master's Degree or relevant experience in programme management and transformation, with a focus on the public or private healthcare sector
  • Significant experience in the public or private healthcare sector, with extensive programme management and transformation experience in Electronic Patient Records implementations
  • Proven problem-solving skills, with an ability to develop creative, value-added solutions
  • Strong understanding of software and software implementation services
  • Strong relationship-building skills with diverse individuals
  • Excellent time management skills and strong attention to detail
  • Proficient with Microsoft Office products and collaboration tools, including virtual meeting and cloud technologies
  • Relocation is not required
  • Travel, including travel outside regular work hours, may be necessary

Nordic Global is an Equal Opportunity Employer.



Benefits:


Paid Time-Off for Vacation and Sick Days


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