Claims Specialist

1 week ago


Northampton, Northamptonshire, United Kingdom The Graduate Full time

Job Title: Claims Specialist

We are seeking an experienced Claims Specialist to join our team at The Graduate. As a Claims Specialist, you will be responsible for managing client relationships, negotiating settlements, and ensuring that all claims are handled efficiently and effectively.

Key Responsibilities:

  • Communicate with clients to understand their needs and concerns
  • Negotiate settlements with clients and other stakeholders
  • Manage claims from start to finish, ensuring that all necessary documentation is completed and filed
  • Work closely with our Surveyor and Civil Engineer teams to ensure that all claims are handled correctly
  • Enter into discussions with clients to settle claims

Requirements:

  • Technical building knowledge
  • Experience working within the claims/construction/insurance sectors
  • Strong negotiation skills
  • Ability to work to deadlines
  • Personable and approachable
  • Ability to communicate effectively on all levels
  • Excellent attention to detail
  • Analytical
  • IT literate and able to pick up new systems

What We Offer:

  • Competitive salary (£27,000 - £32,000 DOE)
  • 25 days plus bank holidays, an extra 16 hours of time off in lieu taken at no more than two-hour slots
  • Company pension which increases with time served
  • Industry leading maternity policy
  • £500 wellbeing payment at annual review
  • Loyalty bonus at milestone years
  • Support to continue training and paid for professional qualifications
  • Access to a Rising Stars programme
  • Equal support for mental and physical wellbeing

About Us:

The Graduate is a leading provider of claims management services. We are passionate about delivering exceptional customer service and building strong relationships with our clients. We offer a competitive salary and benefits package, as well as opportunities for career development and progression.


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