Customer Service Expert

2 days ago


East Midlands, United Kingdom Williams Motor Co Ltd Full time

Williams Motor Co Ltd

About Us:

We are a family business with over 100 years of experience, renowned for delivering exceptional sales and aftersales services. Our commitment to excellence has earned us a leading position in the North West, and we continue to evolve using industry-leading practices and the latest technologies.

Our Values:

We pride ourselves on delivering outstanding customer service at all times. When you join our team, you'll receive comprehensive training to help you develop skills that will serve you well in your career with us.

Working Hours:

You will work Monday to Friday (45 hours), plus Saturdays on a rotational basis from 8:30am to 12:30pm.

Your Role:

As our Customer Experience Manager, you will be integral to our service team. Your primary responsibility will be to ensure we deliver exceptional customer service, standards, and processes. You will collaborate closely with our Service Manager and the team to build long-lasting relationships that enhance our service offering.

Benefits:

  • We offer competitive salaries, commensurate with experience.
  • We provide up to 27 days of annual leave, plus 8 bank holidays.
  • We have life assurance cover for our employees.
  • We host an annual children's Christmas party and staff party.
  • We offer onsite parking and a staff canteen.

Salary Estimate: £40,000 - £60,000 per annum, depending on experience and qualifications.



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