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Property Manager

2 months ago

Luton, Luton, United Kingdom Spicerhaart Full time

About the Role

We are seeking a highly motivated and organized Property Manager to join our team at Spicerhaart in Luton. As a Property Manager, you will play a pivotal role in delivering exceptional service to our landlords and tenants, ensuring the smooth operation of our properties and maintaining a high level of customer satisfaction.

Key Responsibilities

  • Conduct property inspections and negotiate tenancy extensions and renewals
  • Coordinate with contractors to manage maintenance and repair issues at properties
  • Process deposit returns and resolve rental arrears
  • Process eviction requests and ensure properties meet regulatory health and safety standards
  • Build and maintain strong relationships with landlords and tenants
  • Manage complaints and complete check-in and check-out procedures, including full inventory reports

Requirements

  • A Full UK Driving Licence for a manual vehicle
  • Previous experience in a Property Manager role or customer-facing and/or administrative roles
  • Ability to meet deadlines and work independently
  • Outstanding customer service and IT skills
  • Attention to detail and good telephone manner

What We Offer

  • Basic salary range of £20,000 to £27,500 per year, dependent on experience
  • Up to £5,400 in capped commission (in addition to basic salary)
  • Uncapped commission target of £2,725 (in addition to basic salary)
  • Minimum on-target earnings of £28,125+ per year
  • Company Car
  • Full-time working hours: 08:30-18:00 (weekdays) and 09:00-17:00 (one in every four Saturdays, with a day in lieu in exchange)

Additional Benefits

  • Career progression opportunities
  • Company smartphone for completing role-related tasks
  • Industry-leading training
  • Nationally recognized qualification (ARLA)
  • Employee Assistance Programme (24/7 access to confidential helpline)
  • Eye care
  • Employee Referral Bonus
  • Company Pension Scheme

How to Apply

To be eligible to proceed in our recruitment process, you will need to provide evidence of your right to work in the UK, in the form of a passport, birth certificate, or other relevant documentation. We will also require proof of address, National Insurance number, and a Drivers Licence Check.

At some point in your application process, you may be required to interview via video call. Our Employee Assistance Programme offers up to six sessions of support and guidance via telephone. Company financial commitments to annual eye tests and glasses are subject to the terms stated in the company Eye Test Policy. Employee referrals are subject to the terms stated in our Employee Referral Scheme. Holiday entitlement of 30 paid days per annum (pro-rata) includes 22 days plus 8 bank holidays, with a day in lieu given back if employee has to work on a bank holiday.