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Cleaning Operations Manager

2 months ago

Macclesfield, Cheshire East, United Kingdom Connect With Ltd Full time
Job Description

We are seeking a highly motivated and experienced Cleaning Operations Manager to join our team at Connect With Ltd. As a key member of our management team, you will be responsible for managing and supporting our clients and staff to deliver exceptional cleaning services.

Key Responsibilities:

  • Develop and maintain strong relationships with clients to ensure their cleaning needs are met and exceeded.
  • Manage and supervise a team of cleaning staff to ensure high-quality service delivery.
  • Conduct regular site visits to monitor service delivery and identify areas for improvement.
  • Collaborate with our sales team to identify new business opportunities and develop strategies to win new clients.
  • Manage and maintain accurate records of client contracts, staff performance, and service delivery metrics.

Requirements:

  • Proven experience in a cleaning or facilities management role, preferably in a management capacity.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and staff.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Ability to work independently and as part of a team, with a flexible approach to working hours.
  • Knowledge of cleaning and facilities management best practices, with a commitment to delivering high-quality services.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and professional growth.
  • A dynamic and supportive work environment.
  • The chance to work with a passionate and driven team.