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Quality Compliance Manager

1 month ago

Birmingham, Birmingham, United Kingdom Clover HR Services Limited Full time

Our client, a respected and successful business, is seeking an experienced Quality and Compliance Manager to join their team. This is a full-time, permanent role that offers a hybrid working arrangement, with a requirement to work from the office one day per week.

The successful candidate will be responsible for managing and implementing existing ISO and AQS accreditations, achieving new accreditations, and ensuring the company operates to a high level of corporate governance. They will also be responsible for embedding good practice throughout the business.

The role involves maintaining compliance to the ISO9001 Quality Management System and Advice Quality Standard, annual review of all documentation, forms, policies, and procedures within the QMS (ISO9001) and Assist (AQS), and meetings of the QMS Review Group.

The ideal candidate will have a natural organisational flair, extreme attention to detail, and strong analytical skills to interpret and embed relevant processes and standards. They will also have a good knowledge of ISO9001 and Information Assurance & IT infrastructure.

The company offers a range of benefits, including 28 days annual leave per annum, hybrid working, and a group life assurance policy.

Key responsibilities include:

  • Maintaining compliance to the ISO9001 Quality Management System and Advice Quality Standard.
  • Annual review of all documentation, forms, policies, and procedures within the QMS (ISO9001) and Assist (AQS).
  • Meetings of the QMS Review Group.
  • Change management and control of existing procedures.
  • Supply management activities across the company.
  • Management of nonconformances (riskevents) across the company.
  • Internal audit activities across the company for ISO9001 and AQS.
  • Annual Management Reviews ISO9001 (QMS) & AQS (Assist).
  • Support work to achieve any further additional certifications e.g. ISO22458.
  • Coordinating gap analysis remedial activities.
  • Coordinating the implementation of the ISO standards in preparation for stage 1 and stage 2 audits.
  • Document and embed the procedures, policies, and controls around compliance and certification requirements.
  • Support the daily operation and implementation of the risk management strategy.
  • Assist in the maintenance of risk register.
  • Production of procedures and process maps for new contracts.
  • Maintenance of the Policy Register and support in drafting policies.
  • Preparation, maintenance, and monitoring of the Business Continuity Policy.
  • Assist in the creation and maintenance of project plans, progress reports, and business case documentation.
  • Support the planning, initiation, and delivery of projects across the company to ensure the successful delivery of the project within the agreed timescales and budgets.
  • Coordinate the delivery of both customer-facing and internal projects and deliverables.
  • Day-to-day management, implementation, monitoring, and communication of the Data Protection and Information Security Policies GDPR and related procedures.