Customer Service and Sales Assistant

7 days ago


London, Greater London, United Kingdom Prinova Europe Full time
Job Overview

Prinova Europe is seeking a highly skilled Customer Service and Sales Assistant to join our team. In this role, you will be responsible for providing exceptional customer service, taking customer orders, and collaborating with various departments to ensure seamless order processing.

Key Responsibilities
  • Taking customer orders, confirming and inputting Purchase Orders, and monitoring customer needs
  • Liaising with commercial, logistics, and quality departments to resolve any issues or concerns
  • Communicating with customers in a timely and professional manner, addressing their queries and resolving their issues
  • Collaborating with the Product Management team to send price quotes to customers
  • Login opportunities & quotes on CRM system
  • Reviewing and controlling stock levels for key accounts to ensure sufficient inventory for contracts
  • Producing reports for senior managers
Requirements

To succeed in this role, you should have fluency in English and Dutch, excellent organisational skills, and experience in a similar supporting commercial role. Additionally, proficiency in MS Office applications, enthusiasm, and eagerness to learn are essential. You should also possess outstanding communication skills, both written and verbal, and be able to operate under pressure, manage deadlines, and work effectively in a fast-paced environment.

Salary and Benefits

The estimated salary for this role is £32,000 - £38,000 per annum, depending on experience. You will also receive a Health Cash Plan, subsidised gym membership, and a discretionary bonus.


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