Catering Support Professional
3 days ago
Exceptional Customer Service Experience Required
We are seeking a dedicated and detail-oriented Catering Assistant to join our team at Mitie. As a Catering Support Professional, you will be responsible for the preparation and maintenance of dining and service areas. This includes setting up furniture, trolleys, and cleaning equipment, as well as ensuring adherence to health and safety standards.
Your main duties involve serving food in correct portions and washing dishes, cutlery, and other catering equipment. Daily cleaning of all catering areas is essential, and you may also be required to undergo additional training provided by us.
Other responsibilities include cash collection and banking, maintaining records and procedures, and undertaking key holding responsibilities. Excellent customer service is crucial, and you will be expected to communicate regularly with customers, managers, and your colleagues.
Previous catering experience in a similar environment, basic Food Hygiene, and basic Health and Safety certificates are desirable but not essential as comprehensive training will be provided. To perform the duties effectively, you should possess adequate numeracy, literacy, and communication skills.
A strong passion for delivering exceptional customer service is important, along with the ability to work well both independently and as part of a team. Adaptability, attention to detail, and the willingness to take on different tasks as needed are valued qualities.
Knowledge, skills & experience:
- Previous Catering / Kitchen Experience (desirable)
- Flexible and adaptable approach as well as solution-focused
- Efficient and effective planning and coordination skills
- Demonstrates excellent time management to set priorities and meet deadlines
- Can multitask and react positively to changing priorities
- Customer Service experience and ability to work in a team
Our market-leading offering provides benefits that suit your lifestyle, including access to a virtual GP and financial wellbeing assistance through Salary Finance. You can get expert advice by video or phone without having to leave your home. You might choose to purchase up to five extra days' holiday each year, buy critical illness insurance, seek dental treatment, or buy technology products at an affordable cost.
When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. There's also access to high street discounts from thousands of well-known retailers, gyms, and more through our MiDeals platform. Life cover of up to four times your salary is available, as well as enhanced pension contributions and a save-as-you-earn scheme. A Mitie Matching Share Plan is also available, with a chance to scoop a top prize of £10,000 annually.
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. Estimated salary range: £20,000 - £25,000 per annum, dependent on location and experience.
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