EPOS Systems Engineer

1 week ago


Cardiff, Cardiff, United Kingdom Future Talent Group Ltd Full time
Job OverviewEPOS Systems Engineer - Technical Support
Location - CardiffSalary: £24,000 + Benefits

We are seeking a skilled EPOS systems engineer to join our team as a technical support specialist. Your primary responsibility will be to ensure the smooth operation of PC-based EPOS equipment and maintain accurate records of customer equipment returned for warranty and fourth-party repair.

About the Job

  • Perform comprehensive repairs of PC-based EPOS equipment to component level.
  • Maintain detailed records of customer equipment returned for warranty and fourth-party repair on our database.
  • Develop and document test and fix procedures.
  • Analyze fault trends and identify areas for improvement.
  • Collaborate with suppliers to source and procure replacement components.
  • Mentor and train colleagues to enhance their skills and knowledge.
  • Work closely with the operations manager to plan the introduction of new products and manage stock requirements.
  • Foster strong relationships with other departments to ensure seamless communication.
  • Stay informed about the latest EPOS industry developments and report any potential risks or opportunities.

What We Offer: Competitive salary, private medical insurance, life insurance, income protection, free eye tests, holiday entitlement, and annual incentives

This role offers the opportunity to work with cutting-edge technology and make a significant impact on our clients' businesses.



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