Application Operations Engineer

1 week ago


Croydon, Greater London, United Kingdom Croydon Council Full time

About the Role:

We are looking for a skilled Application Operations Engineer to join our Digital Systems Team within Croydon Council. The successful candidate will be responsible for supporting and maintaining service-critical line of business applications, managing the technical environment, and implementing service improvements.

Key Responsibilities:

  • Provide technical support and maintenance for line of business applications.
  • Manage the technical relationship with suppliers.
  • Implement security controls for user access.
  • Develop and maintain queries, reports, and dashboards.
  • Participate in projects and upgrades to ensure applications are fit for purpose.

Requirements:

  • Systems support experience in the ICT industry.
  • Change management experience involving systems design, configuration, and testing.
  • Software release management experience.
  • Experience delivering ICT solutions across various platforms and services.
  • Ability to work closely with stakeholders and gain credibility.
  • Experience using ticketing systems and identifying data quality issues.

About Croydon Council:

Croydon Council is transforming and seeking motivated professionals to join our team. As a council, we are committed to delivering user-centred services and following best practices in service management.

How to Apply:

Please complete the application form and provide a supporting statement evidencing how your experience and personal capabilities qualify you to perform this role.



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