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Customer Service Team Member
2 months ago
We are seeking a highly motivated and articulate individual to join our Client Servicing Administration teams at AJ Bell Management Limited. As an Administration & Customer Service Advisor, you will play a vital role in providing exceptional customer service and supporting our award-winning team.
In this dynamic role, you will be responsible for processing customer requests, handling financial transactions, and maintaining accurate records on databases. You will also be required to resolve customer queries via phone and email, utilizing your excellent communication skills and IT proficiency.
The successful candidate will have a minimum of 5 GCSEs grades 9-4 (A*-C) or equivalent, including Maths and English. Experience working with Excel is essential, as well as the ability to work under pressure and meet deadlines. A keen interest in financial services is desirable but not necessary.
Awarded 'Investment Company of the Year' at the 2022 UK FinTech Awards, AJ Bell Management Limited offers a competitive salary range of £25,000 - £35,000 per annum, depending on experience. In addition to a generous holiday allowance increasing up to 31 days with service, you will enjoy a casual dress code and discretionary bonus scheme. Our contributory pension scheme and dedicated time for proof-of-concepts demonstrate our commitment to employee development and wellbeing.
This role comes with a hybrid working model, allowing you to split your time between home and office. The first three months will involve full-time office attendance to immerse yourself in the business and its culture.