Hybrid IT Systems Operations Expert

4 days ago


Redcar, Redcar and Cleveland, United Kingdom Vector Resourcing Ltd. Full time
Key Job Function:

As a Technical Infrastructure Support Engineer, you will play a vital role in the maintenance and development of our clients' IT systems across their 28 UK sites. This challenging and rewarding position requires both technical expertise and effective communication skills.

Main Responsibilities Include:

  1. Carrying out on-site visits to ensure the smooth operation of IT systems, identifying potential issues before they impact the user experience.
  2. Providing expert technical support remotely, leveraging our comprehensive helpdesk system to efficiently address faculty staff queries.
  3. Maintaining and upgrading various IT equipment, including laptops, desktops, mobile devices, and other peripherals, to guarantee reliability and performance.
  4. Conducting periodic IT assessments to uncover opportunities for improvement within the IT infrastructure, recommending targeted enhancements.
  5. Configuring and installing network equipment to achieve stable and high-performance connectivity.
  6. Rapidly escalating complex technical problems to the relevant teams for prompt resolution.

Salary and Benefits: This position comes with a competitive salary range of £45,000 - £55,000 per annum, commensurate with the candidate's experience and qualifications.



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