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Team Supervisor
2 months ago
We are seeking a highly motivated and experienced Team Leader to join our Cooplands team. As a Team Leader, you will play a key role in ensuring the smooth operation of our bakery, leading and motivating a team of retail staff to deliver exceptional customer service and drive sales growth.
Key Responsibilities- Manage the bakery in the absence of the Manager, ensuring seamless day-to-day operations.
- Lead and motivate a team of retail staff to achieve sales targets and improve customer satisfaction.
- Develop and implement strategies to increase profitability and drive business growth.
- Ensure high standards of store cleanliness and food preparation.
- Provide excellent customer service, responding to customer queries and resolving issues promptly.
- Competitive hourly rate of £12.25.
- 25% staff discount on Cooplands products.
- 28 days annual leave (including bank holidays), rising to 33 days with long service.
- Pension scheme.
- 24/7 access to virtual GP and wellbeing service.
- Life assurance.
- Progression and career opportunities.
- Recognition rewards.
- Discretionary sickness pay.
- Access to employee assistance programme.
- Discretionary bonus scheme.
- Previous team leadership experience in a retail or hospitality environment.
- Ability to work flexible hours, including mornings and afternoons.
- Strong communication and interpersonal skills.
- Ability to motivate and lead a team.
- Basic knowledge of food preparation and store operations.