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Assistant Shop Manager

2 months ago

Belfast, United Kingdom Rituals Full time
About the Role

We are seeking a highly motivated and experienced Retail Team Lead to join our supportive shop team at Rituals. As a key member of our team, you will be responsible for motivating and guiding your team to deliver exceptional customer experiences.

Key Responsibilities
  • Lead and motivate a high-performing team to achieve sales targets and provide excellent customer service.
  • Assist the Store Manager in leading the team, and contribute to the development of a positive and productive work environment.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and enhance operational efficiency.
  • Coach and develop team members to help them achieve their full potential and provide constructive feedback to improve performance.
  • Support the Store Manager in creating a culture of trust, based on positive and constructive feedback, and help to recruit, hire, and retain a diverse and talented store team.
Requirements
  • Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
  • Proven leadership and people management skills, with the ability to motivate and inspire a team.
  • Excellent communication, coaching, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer
  • Competitive salary and bonus scheme.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Access to training and development programs.
  • A comprehensive benefits package, including health insurance and employee discounts.