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Bodyshop Receptionist Opportunity

1 month ago

Reading, Reading, United Kingdom Challender Recruitment Full time

Company Overview


Challender Recruitment is seeking a dedicated and customer-oriented Bodyshop Receptionist to join our team at a reputable and established bodyshop specializing in collision repair and automotive restoration services.



About the Role


We are committed to providing top-notch services, with a strong focus on customer satisfaction and quality workmanship. As a Bodyshop Receptionist, you will be the first point of contact for our clients, playing a crucial role in creating a positive experience. Key responsibilities include managing the reception area, handling incoming calls, scheduling appointments, processing customer payments, maintaining a clean reception area, and providing information about our services and pricing.



Requirements



  • Greet and assist customers in a friendly and professional manner.
  • Answer incoming phone calls and direct them to the appropriate department or team member.
  • Schedule appointments and maintain the appointment calendar.
  • Process customer payments and issue receipts.
  • Maintain a clean and organized reception area.
  • Provide information about our services and pricing to customers.
  • Assist in administrative tasks, including data entry and filing.
  • Collaborate with the service and repair teams to ensure smooth operations.


Qualifications



  • High school diploma or equivalent.
  • Previous experience in a customer service or receptionist role preferred.
  • Strong communication and interpersonal skills.
  • Excellent organizational and multitasking abilities.
  • Proficiency in computer applications, including MS Office.
  • Ability to work in a fast-paced environment and remain calm under pressure.
  • A positive attitude and a commitment to delivering exceptional customer service.


Benefits



  • Competitive salary – $45,000 - $55,000 per annum.
  • Opportunities for advancement and training.
  • A supportive and collaborative work environment.
  • Paid time off and holidays.


Essential Skills



  • Automotive knowledge.
  • Salary administration.
  • Interpersonal skills.
  • Data entry and filing.
  • Customer satisfaction.
  • MS Office proficiency.
  • Payment processing.
  • Scheduling.
  • Pressure management.
  • Customer service.
  • Effective communication.
  • Training and development.


About Challender Recruitment


At Challender Recruitment, we strive to deliver exceptional results to our clients, prioritizing their satisfaction and trust. We believe that our reputation and commitment to quality have earned us a respected position within the industry. Our goal is to provide an engaging and challenging work environment that fosters growth and career advancement opportunities for all our employees.