Customer Service Representative
2 days ago
Talent-UK is seeking a skilled Customer Service Administrator to join their team. As a key point of contact, you will be responsible for providing exceptional customer service via email, phone, and live web chat.
This is a non-customer facing role, working in a friendly and expanding head office in Batley, West Yorkshire. You will be part of a small team with a positive can-do attitude.
Key Responsibilities- Provide professional customer service via various communication channels
- Manage busy workloads and prioritize tasks effectively
- Utilize CRM experience to enhance customer interactions
- Develop strong relationships with customers and colleagues
- Contribute to a positive and supportive team environment
- Previous office and customer service experience
- Sales experience is an advantage
- Inbound calls and emails in a similar role would be ideally suited to the position
- Excellent communication skills, both written and verbal
- Computer literate
- Good numerical skills and attention to detail
- CRM experience an advantage
Talent-UK offers a rewarding and challenging work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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