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Hospital Catering Team Member
2 months ago
We are seeking a highly motivated and customer-focused individual to join our Patient Dining team as a Ward Host/Hostess. As a key member of our team, you will play a vital role in providing exceptional service to our patients, ensuring their nutritional and hydration needs are met, and contributing to the overall success of our hospital catering operations.
Key Responsibilities- Provide menus and take orders from patients, addressing dietary and allergen queries in a professional and courteous manner.
- Prepare and deliver refreshments and meals for breakfast, lunch, and dinner services, maintaining high standards of food quality and presentation.
- Clear ward areas, wash dishes, and ensure the kitchen is prepared for the next service, adhering to strict hygiene and safety protocols.
- Liaise with ward staff to ensure patients' needs are met in a timely and efficient manner, fostering strong relationships and effective communication.
- Offer exceptional customer service, prioritizing patients' needs and providing a warm and welcoming environment.
- Awareness of food and hygiene standards, with a passion for patient care and effective communication with patients, visitors, and healthcare staff.
- Able to work under pressure, both individually and as part of a team, with a flexible approach to meet the needs of the business.
- Confident working in a hospital environment, with an understanding of the importance of maintaining patient confidentiality and dignity.
As a Ward Host/Hostess with Compass Group Ireland, you will be part of a supportive network of dedicated professionals, united by our passion for delivering exceptional customer experiences. We offer a range of benefits, including:
- A competitive hourly rate of £11.45
- A 18-hour workweek, providing a healthy work-life balance
- Ongoing training and development opportunities to enhance your skills and career prospects
- A supportive and inclusive work environment, celebrating diversity and promoting equal opportunities
To be successful in this role, you will need:
- A passion for delivering exceptional customer service and a commitment to patient care
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, visitors, and healthcare staff
- A flexible approach to work, with the ability to adapt to changing priorities and demands
- A willingness to learn and develop new skills, with a commitment to ongoing training and professional development
