Customer Service Representative

1 week ago


Bala, United Kingdom AF Blakemore & Son Ltd Full time

Customer Service Representative Opportunity

We are seeking a skilled and friendly Customer Service Representative to join our team at SPAR Bala, North Wales. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer service, driving sales growth, and contributing to the success of our store.

About the Role

This is an excellent opportunity for a motivated and enthusiastic individual to develop their skills and knowledge in a fast-paced retail environment. As a Customer Team Member, you will be responsible for providing outstanding customer service, processing transactions accurately and efficiently, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Customer Service:
  • Greet customers warmly and assist them in finding products they need.
  • Answer customer inquiries about products and services, provide recommendations, and resolve any issues promptly.
  • Process customer transactions accurately and efficiently, handling cash, card payments, and other payment methods.
  • Store Operations:
  • Work effectively with colleagues to maintain a clean, safe, and well-organized store environment.
  • Assist with restocking shelves, checking deliveries, and maintaining accurate inventory levels.
  • Adhere to all company policies and procedures, including health and safety guidelines.

What We Offer:

  • A competitive salary of approximately £22,000 per annum (dependent on experience).
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment with opportunities for career progression.
  • A generous benefits package, including holiday pay, maternity/paternity leave, and access to our employee discount scheme.
  • A range of additional perks, such as free tea and coffee, paid breaks, and early access to your pay through 'EarlyPay'.

About Us

AF Blakemore & Son Ltd is a leading independent family-owned business with over 100 years of history. Our company values innovation, teamwork, and customer satisfaction, and we strive to create a positive impact in our local communities. If you are passionate about delivering exceptional customer service and working in a dynamic retail environment, we would love to hear from you.



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