Fraud Product Manager

2 months ago

London, Greater London, United Kingdom BLOCKCHAIN Full time

About Blockchain

Blockchain is a leading software platform for digital assets, offering the largest production blockchain platform in the world. We share a passion for coding, creating, and building an open, accessible, and fair financial future, one piece of software at a time.

Job Summary

We are seeking an experienced and technically-minded Product Manager to lead our Anti-Fraud team. The successful candidate will be responsible for building out our risk and fraud functions, balancing a seamless user experience with keeping fraudsters at bay.

Key Responsibilities

  • Build an industry-leading risk and anti-fraud function by collaborating with industry experts to identify benchmarks and develop strategies to exceed them.
  • Create and execute a product roadmap, monitoring trends to identify risks, opportunities, and new products/improvements.
  • Implement and maintain systems that detect and prevent fraudulent activities, utilizing advanced analytics, machine learning models, and real-time monitoring systems.
  • Consistently assess and analyze the impact of existing and new features on key KPIs and user engagement.
  • Collaborate with engineering, data science, operations, compliance, and other teams to design and implement fraud detection and prevention tools.
  • Work with external vendors on opportunities and solutions to protect against fraud.
  • Conduct root cause analysis of fraud incidents and develop corrective action plans.
  • Partner with the Risk Operations team to design new automation/tooling that enhances their effectiveness.
  • Manage timelines and follow multiple product roadmaps to organize timely feature releases and minimize release delays.

Requirements

  • You are driven, curious, and proactive.
  • 3-5 years of experience in Product Management roles.
  • Experience working in payments, fraud prevention, risk management, or a related field within financial services.
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and trends.
  • Experience working on cross-functional teams and managing timelines.
  • Excellent verbal and written communication skills to write thorough feature requirement documents and work with stakeholders and upper management.
  • Detail and design-oriented and always thinking of the end-user experience.
  • A proven track record of shipping products in a technical environment and working with developers on a day-to-day basis.

Nice to Have

  • Experience with risk and fraud teams applying data science to solve fraud problems.
  • Payment rail knowledge (cards, ACH, Apple Pay, SEPA, Faster Payments, etc.).
  • Knowledge of, or experience in, the digital currency or FinTech ecosystem.

What We Offer

  • Full-time salary based on experience and meaningful equity in an industry-leading company.
  • Hybrid model: working from home & on-site in our central London office.
  • Unlimited vacation policy; work hard and take time when you need it.
  • The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an emerging field.
  • Apple equipment.
  • Flexible work culture.

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