E-commerce Team Lead
3 days ago
About Oliver Bonas
We are an independent British lifestyle store, dedicated to providing an exceptional customer experience. Our Web Fulfilment Team plays a critical role in ensuring timely and efficient delivery of our products.
Salary
We are offering a competitive salary of £42,000 per annum, plus a range of benefits.
Job Description
Role Summary
This exciting opportunity has arisen for a skilled Web Fulfilment Team Leader to join our dynamic team. As a key member of our operations team, you will be responsible for overseeing the picking, packing, and shipping of our products.
Key Responsibilities
- Lead and manage the Warehouse Team Members, ensuring they meet targets and deadlines.
- Implement and monitor KPIs to improve productivity and efficiency.
- Collaborate with the Customer Services team to ensure seamless communication and quality control.
- Develop and maintain effective relationships with the Fulfilment Manager and other stakeholders.
Requirements
- Degree-level qualification in a relevant field (e.g., business, logistics).
- Proven experience in a similar role, with a strong understanding of warehouse operations.
- Excellent leadership and communication skills.
- Ability to work under pressure and meet deadlines.
Benefits
- Generous employee discount up to 50% off all OB products.
- Free access to our 24-hour employee assistance programme.
- Flexible holiday entitlement increasing to 35 days with length of service.
- Annual discretionary profit-related bonus scheme.
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