Hospitality Ambassador

1 week ago


Birmingham, Birmingham, United Kingdom Slug & Lettuce Full time
Role Overview

We are seeking a talented and enthusiastic Front of House Team Member to join our team at Slug & Lettuce Harbourne. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable experience.

About Us

S&L is a vibrant and inclusive brand that serves energy and togetherness. We're all about creating a space where people can come together, relax, and enjoy great food, drinks, and company. Our team is passionate about delivering exceptional experiences and making every guest feel welcome and valued.

Job Description

This role involves working in a fast-paced environment, taking orders, serving food and drinks, handling cash and card transactions, and maintaining a clean and safe environment for our guests and colleagues. You will also be involved in promoting our offers and events to create a fun and engaging atmosphere.

Key Responsibilities
  • Welcome and engage every guest, ensuring they feel welcome and valued throughout their visit.
  • Prepare and serve high-quality food and drinks, paying attention to presentation and detail.
  • Make recommendations to elevate the guest experience and increase sales.
  • Maintain a clean and safe environment, adhering to health and safety standards.
What's In It For You?
  • Flexible working hours to suit your needs.
  • VIP entry to our pubs and bars across the UK.
  • 25% off food and drink for you and all your friends.
  • Early access to your earned wages.
  • Join team socials and create friendships for life.
  • Award-winning development programs to help you grow and succeed.
Salary Information

The estimated salary for this role is £18,000-£20,000 per annum, depending on experience. We offer competitive rates of pay and benefits to reflect your hard work and dedication.



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