HR Operations Assistant

4 weeks ago


Manchester, United Kingdom Citation Full time
Role Details:
This is an exciting opportunity to join our Employment Law team as an EL/HR Administrator. In this role, you will be responsible for managing advice emails and callbacks within Salesforce and Outlook, ensuring they are assigned to the right consultant.

About the Team:

Our team is passionate about delivering top-notch service to our clients. We are looking for someone who shares our values and is committed to excellence.

Key Responsibilities:

Your main responsibilities will include:

  1. Managing advice emails and callbacks within Salesforce and Outlook, ensuring they are assigned to the right consultant.
  2. Identifying and managing spam, creating callback tasks for consultants, and logging emails into Salesforce to maintain case integrity.
What We Offer:

Citation offers a comprehensive range of benefits designed to support your well-being and help you achieve a better work-life balance. These include:

  1. Annual Salary: £38,000 - £42,000 (dependent on experience)
  2. 25 Days of Annual Leave: Take time off to recharge and relax
  3. Birthday Bliss: Celebrate your special day with extra time off
  4. Family-Friendly Perks: Vouchers and perks to support expectant parents
  5. Healthcare Cash Plan: Private healthcare to support your well-being
],

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