Green Space Support Specialist

2 weeks ago


Grantham, Lincolnshire, United Kingdom South Kesteven District Council Full time
About the Role:

This position requires an individual who can effectively communicate with customers, address their queries, and provide top-notch support.

The ideal candidate will possess excellent communication skills, be self-motivated, and have a strong grasp of customer service concepts.

Responsibilities:
  1. Offer expert advice to customers via phone calls, ensuring their needs are met and concerns are addressed promptly.
  2. Answer frequently asked questions related to the Garden Waste service, offering accurate information and resolving any issues that may arise.
  3. Support customers in navigating our website and finding relevant information.

Salary: £13.76 per hour

Working Arrangements: Casual contract, with flexibility to work from home

Ongoing Support: Initial training provided at our office, followed by ongoing support from our customer service team



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