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Academy Network Manager

1 month ago

London, Greater London, United Kingdom Planet Recruitment Full time
Job Description

We are seeking a highly skilled Network Manager to join our team at Planet Recruitment. The successful candidate will be responsible for providing core management functions of the managed service, ensuring a consistent ICT support service is delivered to the school/centre.

Key Responsibilities
  • Provide overall responsibility for ICT service in the school/centre as Network Manager, including advanced troubleshooting and ensuring a consistent service level
  • Identify potential network issues and escalate unresolved problems
  • Perform advanced maintenance of specialist equipment, repairs/modifications, and software/hardware enhancements
  • Prioritize staff workloads, mentor, advise, and train junior staff on appropriate practices & procedures
  • Advise senior staff on areas of potential ICT growth/problems
  • Provide detailed specialist advice and guidance on ICT requirements
  • Communicate technical information effectively (verbally and in writing)
  • Monitor stock levels within an agreed budget, catalog resources, and undertake audits
  • Comply with policies and procedures relating to child protection, health, safety, and security
  • Ensure compliance with the Data Protection Act 1984
  • Analyze support logs to produce detailed management reports
  • Provide second level of in-school support for complex requests
  • Set support priorities based on staff availability and ICT service demands
  • Advise the leadership team on areas of concern
Technical Expertise
  • Perform advanced diagnosis procedures on hardware, peripherals, and applications
  • Advise on compatibility of hardware and OS
  • Advise on compatibility of applications with existing systems
  • Work with the Senior Engineer to design and implement network infrastructure
  • Manage active network components including switches, routers, and firewalls
  • Maintain Internet filtering systems
  • Manage remote access to the school's intranet
Requirements
  • Strong technical knowledge of network infrastructure and management
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Ability to prioritize tasks and manage multiple projects
  • Strong attention to detail and organizational skills