Strategic Operations Coordinator
3 weeks ago
We are seeking a highly skilled Lead Resource Controller to oversee the logistical management of our operations team.
Main Responsibilities:
Supervise the performance of the resource team to ensure efficient appointment scheduling.
Plan ahead for future jobs and appointments, anticipating capability to meet demand.
Coach and develop team members to ensure they follow the correct process and identify areas for improvement.
Monitor appointment screens and statuses to identify potential issues and make corrective decisions.
Implement Personal Development Plans and hold regular One-to-One's to set service and personal improvement objectives.
Requirements:
2 years' experience of supervising a team.
Worked in a logistical resourcing role.
Basic knowledge of building maintenance trades and the tasks/activities that can be undertaken by each trade group.
Understanding of the geographical area.
About Us:
Mtjoy is an expanding construction and maintenance company providing professional and high-quality services across the south of England.
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