Service Delivery Expert

4 weeks ago


London, Greater London, United Kingdom Zest Business Group Ltd Full time

Role Overview


We are seeking a highly skilled Service Delivery Expert to join our team at Zest Medical. Reporting to the Chief Commercial Officer (CCO), this role will be responsible for the entire eCOA solution, including engaging with clients, working with Business Development to develop and close opportunities, delivering technical sales presentations, identifying stakeholders and Key Opinion Leaders (KOLs) in the eCOA space, and inputting to product teams on new, improved iterations of the eCOA offering.


About the Role



  • Take responsibility for the whole eCOA solution
  • Engage with clients and stakeholders to understand their eCOA needs
  • Work with Business Development to develop and close opportunities
  • Deliver technical sales presentations to clients and stakeholders
  • Identify stakeholders and KOLs in the eCOA space
  • Input to product teams on new, improved iterations of the eCOA offering
  • Build out the whole eCOA solutions team as the business grows

Requirements



  • Extremely strong exposure to all aspects of eCOA solutions delivery
  • Experience in eCOA software implementation
  • A confident communicator with a background in client-facing delivery in the space
  • Exposure to solution selling in the eCOA space
  • Former experience in software development or programming would be beneficial, but not essential

What We Offer



  • Paying up to £45,000 + Vehicle + Benefits
  • Covering London & South East
  • Highly reputable instrumentation distributor exclusively partnered with a number of overseas manufacturers, supplying many of the leading universities and companies across the UK & Ireland


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