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Junior Support Analyst

2 months ago

Liverpool, Liverpool, United Kingdom RedRock Resourcing Full time
Job Overview

RedRock Resourcing is seeking a highly motivated and organized Junior Support Analyst to join its team. As a Junior Support Analyst, you will be responsible for providing technical support to patients and clinicians, ensuring a seamless experience.

Key Responsibilities:

  • Install and configure software and hardware to meet the needs of patients and clinicians.
  • Deliver training to users on the effective use of equipment and peripherals.
  • Manage and track the location and status of stock through IT systems.
  • Perform basic service calls for routine issues and troubleshoot technical problems.
  • Maintain and upgrade software and hardware to ensure optimal performance.
  • Conduct stock management and inventory control.

Requirements:

  • Excellent communication and interpersonal skills to interact with patients and clinicians.
  • Ability to work in a fast-paced environment and meet contractual SLA's.
  • Flexibility to work varying hours, including evenings and weekends.
  • Willingness to undergo a full disclosure and barring service (DBS) check.

About RedRock Resourcing:

RedRock Resourcing is a leading organization that values its employees and provides a supportive and dynamic work environment. As a Junior Support Analyst, you will have the opportunity to grow and develop your skills in a challenging and rewarding role.