Business Leader

1 week ago

Scarborough, North Yorkshire, United Kingdom CARSTAR Canada Partnership, LP. Full time
Job Title: General Manager

At CARSTAR Canada Partnership, LP., we are seeking a highly skilled and experienced General Manager to lead our Scarborough North East facility to success.

Job Summary:

The General Manager is responsible for the overall operation of the facility, ensuring the success of the business in all areas. This includes managing associates, product, and processes to achieve exceptional results.

Key Responsibilities:
  • Manage and report the profitability of the facility on a monthly basis.
  • Review the P&L with staff to ensure all are working toward a common goal.
  • Determine and correct financial areas of concern for the facility.
  • Establish and monitor company profit goals, closing ratios, and standards.
  • Review closed repair orders for quality, reporting, and management issues.
  • Participate in monthly Business Group meetings to share ideas and improve collaboration.
  • Maintain local licenses and permits required to operate the business.
  • Provide backup for administrative associates and ensure administrative tasks are distributed effectively.
  • Monitor store quality by inspecting and observing methods of repair in progress.
  • Responsible for hiring, training, development, corrective action, and termination of all associates.
  • Hold daily, weekly, and monthly store meetings to train and inform associates.
  • Resolve complaints and disputes tied to the facility.
  • Ensure all associates receive required safety training.
  • Evaluate employees on an ongoing basis to identify and assist low performers.
  • Implement yearly performance appraisal process and set goals for improvement.
  • Maintain all Canadian safety standards.
Requirements:
  • Bachelor's degree or equivalent experience in Management or the industry.
  • Functional/Technical Knowledge:
    • Management Software (Mitchell and/or Summit) – ADVANCED
    • Microsoft Office Software (Word, Excel, Outlook) – INTERMEDIATE
    • Estimating Software (Audatex and/or Mitchell) – INTERMEDIATE
    • Business Math Skills
    • ICAR
    • WHMIS
    • First Aid
    • Work independently without close supervision
    • Flexible/adaptable to constant change
    • Strong tact and diplomacy; ability to interact with all levels of personnel
    • Highly organized; ability to handle multiple concurrent assignments
    • Ability to prioritize, organize, and plan work under own initiative
    • Negotiating skills and handling of confidential information
    • Strong communication skills (reading, writing, speaking, listening)
    • Ability to travel when necessary
    • Developed reasoning/problem solving skills
  • Occupational Qualifications:
    • General Physical Skills (Carrying, Lifting – 60 lbs, squatting, kneeling, pushing, standing, sitting, walking, reaching)
    • Repetitive motion
    • Driving, must have a valid license

We are looking for a highly motivated and experienced individual to join our team as a General Manager. If you have a passion for leadership and a proven track record of success, we encourage you to apply for this exciting opportunity.

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