Digital Solutions Engineer

3 weeks ago

Chester, Cheshire, United Kingdom GBG Full time
About the Role

We are seeking a highly skilled Digital Solutions Engineer to join our team at GBG. As an End User Device Senior Engineer, you will play a critical role in managing our end-user computing and device lifecycle, including hardware and software.

Key Responsibilities
  • Maintain our deployment tools to ensure all software remains compliant and up-to-date.
  • Produce and socialize roadmaps for both hardware and software.
  • Deployment of planned and tested software updates globally.
  • Implementation and deployment of new tooling in line with GBG standards.
  • Develop and implement policy and process relating to end-user device management.
  • Ongoing assessment and testing of new and emerging technologies in line with the Digital Workplace Lead strategy.
  • Take a leading role to continually develop and maintain high-quality training guides to aid knowledge share and transfer at all levels in the ITSM function.
Requirements
  • High level of experience in developing process and policy to meet business needs.
  • High level of experience in maintaining Intune and JAMF deployment tools.
  • Excellent report writing skills.
  • High level of experience in Intune and JAMF configuration and maintenance.
  • Performance driven to ensure business and technology can be evidenced against agreed SLAs and KPIs.
  • Experience of ITIL operational support working practices.
  • Windows 10/11 along with update rings/servicing/feature updates.
  • Application packaging, deployment, and testing.
  • MDM/MAM/EMM with Intune (Android/iOS).
  • Office Apps and Channel updates.
  • Knowledge of end-user software stack (Office, SharePoint, OneDrive).
  • JAMF Platform, administration, configuring, packaging.
  • Forward thinker to help drive innovation.
About GBG

At GBG, we are committed to providing fair opportunities for everyone regardless of age, gender, race/ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits. We believe in creating an inclusive and diverse workplace where everyone can thrive. If you require any reasonable adjustments to the interview process, please inform your GBG Talent Attraction Partner.

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