Dispute Resolution Specialist

Job Summary:

We are seeking a highly skilled and experienced Dispute Resolution Specialist to join our team. The successful candidate will be responsible for overseeing and ensuring the maintenance of work and fee income targets, reporting on performance, and liaising with clients.

Key Responsibilities:

• Oversee and ensure maintenance of work and fee income targets
• Report on performance
• Liaise with clients both in person or remote meetings and in telephone discussions
• Receiving and issuing correspondence / mail from / to the client, agents on behalf of the client and third parties
• Time recording all work undertaken
• Attending on outside appointments to include court hearings, client visits etc. as required
• Areas of work to include Employment and general Advice
• Acting on instruction of and reporting to the Head of Employment and Head of Business Services
• Generate new work for the department and firm
• Attendance at required training courses
• Supporting the Firm with brand awareness activities, including networking, events and content for the website and social media channels.

Required Skills and Experience:

• Qualified Solicitor
• Adherence to Quality and Work Management Systems
• Achievement of Targets
• Development of departmental staff
• To maintain Lexcel accreditation including completion of file reviews and CAR's
• Flexibility in support of other members of staff

Please note that due to the large number of responses we receive, it is not always possible to respond to every application straight away.