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IT System Maintenance Engineer

2 months ago

London, Greater London, United Kingdom Air IT Limited Full time

Air IT Limited is seeking a skilled ICT Technical Support Engineer to deliver exceptional IT experiences at client sites. As an Onsite IT Support Engineer, you will provide expert technical support and maintain IT systems.

The successful candidate will have experience triaging and prioritizing support requests, managing incidents, and maintaining system performance. They will also contribute to continuous improvement projects and be the go-to expert on all things IT.

Key Responsibilities:

  • Triage and prioritize support requests
  • Manage incidents and maintain system performance
  • Contribute to continuous improvement projects

Requirements:

  • Full UK driving licence
  • Travel to clients in Central London and surrounding areas
  • Proven user and system support experience
  • Proficiency in Windows Server/Desktop, Active Directory, and Microsoft Office 365
  • Passion for following processes and policies

Benefits:

  • Hybrid working options
  • 25 days annual leave plus bank holidays
  • Ongoing learning and development opportunities
  • Cycle to work scheme and technology vouchers
  • Enhanced family leave
  • Celebration day
  • Salary sacrifice pension
  • Two paid volunteer days
  • Company social events and competitions
  • Discount and cashback scheme
  • Group income protection
  • Life insurance
  • EAP and virtual GP service

Air IT Limited is an equal opportunities employer, committed to providing equal employment opportunities for all.