Customer Service Representative
4 days ago
About the Role
We're looking for a Customer Service Representative to join our team at Halfords, the UK's leading retailer of motoring and cycling products and services. As a Customer Service Representative, you'll be the welcoming face for our customers, handling job bookings in our in-house system and discussing any technical concerns they may have.
Key Responsibilities
- Provide exceptional customer service, responding to customer queries and resolving issues professionally and calmly.
- Work towards and achieve targets, including sales and customer satisfaction goals.
- Collaborate with colleagues to ensure seamless service delivery and customer experience.
What We Offer
- A competitive salary of £27,175 to £28,000 per annum, plus bonus.
- A comprehensive benefits package, including 5.6 weeks' annual leave, discounts on garage bills, and access to our Cycle to Work Scheme.
- Opportunities for career progression and professional development.
About Us
Halfords is the UK's largest Automotive service, maintenance and repair business. We're committed to creating an inclusive workplace for our colleagues and welcome applications from all backgrounds.
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