Senior Administrative Team Leader
4 weeks ago
We are seeking an experienced Senior Administrative Team Leader to join our team at Field Studies Council Epping Forest. As a key member of our administration and customer relations team, you will be responsible for managing sales and administration of group bookings for our day centres and projects.
Key Responsibilities- Lead and manage the administration and customer relations team to ensure excellent administration, sales, financial management, and communication for both internal and external customers.
- Provide a high level of customer service to ensure customer satisfaction and loyalty.
- Meet various targets related to re-bookings and invoicing, and motivate the team to achieve desired results.
- Attend staff meetings and internal and external training sessions, including occasional travel to other learning locations.
- Experience of working in a senior administrative role, with a proven track record of managing staff to achieve high results.
- A great work ethic, with a natural pride in the work produced.
- A flexible and adaptive approach, able to perform using own initiative both independently and as a team player.
- A professional manner in all aspects of the role.
- An empathy with the aims and objectives of Field Studies Council.
- A committed and proactive approach to personal development, motivated to learn new skills and overcome new challenges.
- Competitive salary and benefits package, including life assurance, health cash plan, and pension scheme.
- Opportunities for professional development and training.
- A supportive and collaborative team environment.
- The chance to work in a beautiful location, surrounded by nature.
If you are a motivated and experienced administrative professional looking for a new challenge, please submit your application by 11 October 2024. We reserve the right to close the vacancy early if we receive sufficient applications. Interviews will be held at Field Studies Council Epping Forest in the week commencing 21 October 2024.
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