Clinical Content Expert for AI-Powered Tools

2 weeks ago


London, Greater London, United Kingdom TriloDocs Full time

TriloDocs is a pioneering company that has created an AI tool for generating clinical study reports. As a Medical Writer for AI Software Company, you will play a crucial role in ensuring client satisfaction with our product and service.

This full-time hybrid role requires a highly motivated and organized individual with experience in regulatory medical writing. You will be responsible for leading the coordination of client onboarding and ongoing training, analyzing customer data to inform retention strategies, and providing exceptional customer support.

The ideal candidate will have a strong understanding of MS-Office (Excel, PowerPoint) and CRMs (like HubSpot). They will also possess excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.

We offer a competitive salary of £65,000 per annum, commensurate with experience, plus additional benefits and opportunities for professional growth.

In this role, you will:

  • Serve as a subject matter expert on the AI product, staying up-to-date on industry trends and best practices
  • Maintain strong relationships with clients, acting as a trusted advisor and advocate for their success

We are seeking a highly skilled and dedicated professional who can thrive in a dynamic environment. If you have a strong analytical mindset, excellent communication skills, and a passion for staying current on industry developments, we encourage you to apply.



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