Customer Service Representative Outdoor Retail

3 weeks ago


Leicester, Leicester, United Kingdom Outdoor and Cycle Concepts Full time
Immerse Yourself in the Great Outdoors as a Sales Assistant - Customer Advisor

We are seeking an enthusiastic and customer-focused individual to join our retail team as a Sales Assistant - Customer Advisor. As part of the Outdoor and Cycle Concepts group, you will be working alongside like-minded people and our ever-growing customer base.

About the Role:

This is an excellent opportunity for someone who is passionate about providing exceptional customer service and has a keen interest in the outdoors. You will be responsible for creating a premium and inclusive shopping experience by connecting with customers to understand their specific needs and wants.

You will also be tasked with modelling the company values, taking pride in your store, and working collectively to create an outstanding customer experience. This will involve participating in training opportunities presented by our in-house development team and external brands to develop and maintain your product knowledge as well as building on your existing skills.

Key Responsibilities:
  • Creating a premium and inclusive shopping experience by connecting with customers to understand their specific needs and wants
  • Modelling the company values, taking pride in your store, and working collectively to create an outstanding customer experience
  • Participating in training opportunities presented by our in-house development team and external brands to develop and maintain your product knowledge as well as building on your existing skills
  • Maintaining an excellent shopping and working environment by adhering to shop and stockroom standards
  • Identifying opportunities for add-on sales
What We Offer:

In return for your hard work and dedication, we offer a competitive salary of £11.68 per hour (£9.47 for under 21's) plus a bonus of up to £750 per annum (in proportion with hours worked). You will also receive 40-60% discount across our range of products, up to 33 days holiday (in proportion with hours worked) with the option to purchase additional holiday, and access to Perkbox, allowing you to save money all year round.

Requirements:

To succeed in this role, you will need to possess great communication skills, strong organisational skills with the ability to multi-task, and a willingness to learn about all things outdoors. If you have a passion for providing excellent customer service and are looking for a challenging and rewarding career, then we would love to hear from you.


  • Seasonal Instructor

    1 week ago


    Leicester, Leicester, United Kingdom Institute for Outdoor Learning Full time

    Job Description:Demonstrate expertise in delivering outdoor activities with curriculum links to schools, colleges, and youth organisations.Collaborate with a range of clients to develop ongoing group programs, providing exceptional customer service.Showcase leadership skills by taking on different key roles within the organisation, driving growth and...


  • Leicester, Leicester, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals in Leicester is seeking a Customer Service Representative to join our fast-paced team. As a key member of our team, you'll deliver exceptional customer service and support, while contributing to our operational success.Key Responsibilities:Engage with customers, providing service and support.Participate in all aspects of the operational...


  • Leicester, Leicester, United Kingdom Flogas Full time

    At Flogas, we are committed to delivering exceptional customer service and experience.We are seeking a highly skilled Customer Service Representative to join our team in Leicester (Syston).About the RoleThis is an exciting opportunity for a motivated and enthusiastic individual to work as part of our Emergency Team, providing timely and efficient support to...


  • Leicester, Leicester, United Kingdom WHSmith Full time

    About the Role:We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at WHSmith. As a key member of our retail staff, you will provide exceptional customer service, ensuring that every customer has an outstanding experience in-store.Key Responsibilities:Deliver an exceptional customer service experience,...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    Role OverviewHastings Direct is a leading digital insurance provider in the UK, striving to be the best and biggest in its industry. We are currently seeking a highly skilled Customer Service Representative to join our vibrant Leicester office.About the RoleWe are looking for an individual who can deliver exceptional customer experiences, ensuring customers...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    OverviewHastings Direct is a leading provider of insurance and financial services, committed to delivering exceptional customer experiences. Our team is dedicated to making a positive impact on our customers' lives, and we're seeking a skilled Part Time Customer Support Representative to join our busy contact centre.


  • Leicester, Leicester, United Kingdom Mettler-Toledo International Inc. Full time

    Job Title: Customer Service RepresentativeAbout the Role:This is an exciting opportunity to join our sales team as a Customer Service Representative. In this role, you will be responsible for making outbound calls to generate qualified leads for our sales teams.Key Responsibilities:* Make outbound calls to businesses and individuals to promote our products...


  • Leicester, Leicester, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner at beBee Professionals in Leicester, UK.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide accurate product and service information.Resolve customer issues efficiently and escalate when necessary.Process customer...


  • Leicester, Leicester, United Kingdom Pertemps Bond Full time

    Job Title: Call Centre AdvisorJob Description:Pertemps Bond is seeking a Customer Service Representative to join our team. As a Call Centre Advisor, you will be the first point of contact for customers dealing with their orders and requests.Key Responsibilities:• Communicate effectively with customers via phone and email• Respond to customer enquiries...


  • Leicester, Leicester, United Kingdom Sales Friends Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Sales Friends. As an External Sales Support Specialist, you will play a vital role in supporting our External Sales Team by providing exceptional customer service, swift responses to enquiries, and daily problem-solving.This includes liaising with customers,...


  • Leicester, Leicester, United Kingdom Aptean Full time

    Aptean is seeking a Customer Service Representative to join our team in Enderby, UK. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and providing timely support to our clients.About the RoleYou will serve as the primary point of contact for customer service inquiries, ensuring prompt and...


  • Leicester, Leicester, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Handling customer inquiries and resolving issues efficiently.Providing accurate product information and answering customer queries.Escalating complex issues to senior team members when necessary.Collaborating with internal...


  • Leicester, Leicester, United Kingdom Central England Coop Full time

    Job Summary:We are seeking a Customer Service Representative to join our team at Central England Co-op. As a key member of our store support team, you will be responsible for providing exceptional customer service, supporting the day-to-day running of the store, and working collaboratively with colleagues to deliver excellent results.The ideal candidate will...


  • Leicester, Leicester, United Kingdom Next Full time

    About the RoleAs a Sales Team Member, you will be responsible for delivering exceptional customer service and ensuring that our customers have an outstanding shopping experience. You will work closely with the store team to achieve sales targets and provide a fast and friendly service at all times.Key Responsibilities:Offer excellent customer service and...


  • Leicester, Leicester, United Kingdom Advance Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Advance, a national not-for-profit provider of housing and support services for people with disabilities and mental health conditions.This is an exciting opportunity to work in a dynamic environment where you will be responsible for delivering exceptional customer service to...


  • Leicester, Leicester, United Kingdom Avery Healthcare Group Ltd. Full time

    Are you a people person looking for a challenging and rewarding role? Do you have excellent communication skills and a passion for delivering exceptional customer service?Avery Healthcare Group Ltd. is recruiting a Customer Service Representative to work in one of their luxury elderly care homes. As a Customer Service Representative, you will be responsible...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    Are you looking for a new opportunity to develop a career in the world of Insurance?Hastings Direct is seeking a Customer Experience Representative to join our Customer Service department.About the RoleWe are looking for an individual who is passionate about providing exceptional customer service and has excellent communication skills.You will be responsible...


  • Leicester, Leicester, United Kingdom Sturgess Motor Group Full time

    About UsThe Sturgess Motor Group has a rich history dating back to 1897. As one of the oldest family-operated motor dealers in the UK, we have built a reputation for delivering exceptional customer service.Job SummaryWe are seeking an Exceptional Customer Service Representative to join our team at Aylestone Road or Cropston Road locations. The successful...


  • Leicester, Leicester, United Kingdom Partner Retail Services Limited Full time

    Job SummaryAs a Retail Sales Specialist at Partner Retail Services Limited, you will play a crucial role in delivering exceptional customer experiences and showcasing Samsung products to our customers. This is an exciting opportunity for someone who is passionate about technology and has excellent interpersonal skills.About the RoleYou will be responsible...


  • Leicester, Leicester, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Be Part of Our Dynamic Retail Team!We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Leicester, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist...