Senior Quality Assurance Manager
4 days ago
We are seeking a Senior Quality Officer to join our team in Eastleigh / Chandlers Ford. As a Senior Quality Officer, you will play a vital role in driving compliance, operational excellence, and continuous improvement across the business.
Key Responsibilities:- Ensure compliance with ISO 9001:2015 standards, maintaining all documentation and supporting audits.
- Define and streamline internal processes to boost operational efficiency and consistent quality assurance.
- Conduct internal and external audits, preparing reports, and implementing corrective actions.
- Maintain a robust supplier management system, ensuring compliance with quality standards.
- Lead initiatives using methodologies like Lean Six Sigma to enhance product and service delivery.
- Investigate and resolve customer complaints, producing detailed reports and driving service improvements.
- Qualifications: ISO 9001:2015 Lead Auditor Certification (essential).
- Experience: Proven track record in quality management, compliance, and ISO 9001:2015 implementation and auditing.
- Skills: Strong communication, strategic thinking, advanced IT proficiency, and leadership capabilities.
- Additional: UK driving license and willingness to travel nationwide.
A competitive annual salary of £42,000 - £50,000, plus an annual bonus scheme, company car, enhanced pension scheme, life insurance, and generous annual leave.
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