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Quality Assurance Specialist

1 month ago

Harrow, United Kingdom BTC Electronic Components Full time

FDH Aero is a trusted global supply chain partner for aerospace and defense companies. With over 55 years of experience, it specializes in c-class components that include hardware, electrical, chemical, and consumable products and services for global OEM and aftermarket customers.

At FDH Aero, we understand that the strength of our brand comes from our people, and our culture empowers every team member to contribute and grow. Our culture is rooted in five core values that begin with the words 'We are' and include: service-first, respectful, amplifiers, open-minded, and accountable.

For more information, please visit our website.

Aerospheres is a major supplier of chemicals and consumables to the aerospace industry. We are seeking an experienced quality assurance specialist who can build upon our good reputation with an unwavering commitment to maintaining and enhancing our processes and controls.

Responsibilities

  • Interpret, build upon, and comply with company quality assurance standards.
  • Maintain customer complaint and nonconformance processing through records and tracking systems, including root-cause analysis and corrective actions.
  • Document quality assurance activities, including internal reporting and metrics.
  • Identify and develop improved processes across all aspects of the business.
  • Identify training needs and take action to ensure company-wide compliance.
  • Pursue continuing education in new solutions, technologies, and skills.
  • Record and analyze customer complaints and other nonconforming processes.
  • Using RCA tools, thoroughly investigate issues and identify effective corrective actions.
  • Assist Sales to rapidly resolve customer concerns.
  • Record, analyze, and present key data and metrics, including information for use at Management Review meetings.
  • Continually challenge and develop processes for improvement.
  • Update and maintain procedures and other quality-related documentation.
  • Develop standard work protocols and promote visual workplace methodology.
  • Liaise and communicate with all aspects of the business to ensure policies, procedures, and key processes are understood and followed.
  • Develop and deliver training programs relevant to quality assurance activities.
  • Support internal and external audits.
  • Assist and deputize for other members of the Quality Team regarding any other activities relating to compliance, quality, H&S, and sustainability.

Qualifications

  • Minimum 4-5 years' experience working in a quality assurance position.
  • Detailed knowledge of quality assurance terminology (ISO 9001), techniques, and tools (Kaizen, Six Sigma).
  • Experience of root cause analysis using 5Y, 8D, etc. techniques.
  • Excellent communication and interpersonal skills.
  • Detail-oriented and able to work on own initiative.
  • Ability to proactively identify problems and resolve quality-related matters.
  • Experience of writing/developing procedures.
  • Able to produce timely and high-quality results.
  • High standard of computer skills (Excel, PowerPoint, & Word).
  • Must be committed, flexible, and reliable.
  • Preferred skills and qualifications.
  • Previous experience working in chemical, aviation, automotive, medical, or similar industries.
  • Experience working with business ERP software.
  • Knowledge of REACH regulations.
  • Health & safety experience/qualifications.
  • Experience developing sustainability initiatives.

FDH Aero is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.