Hospitality Manager Position
4 weeks ago
A leading healthcare provider is seeking a skilled Hospitality Manager to join their team in the Norfolk area. As a key member of the team, you will be responsible for delivering exceptional service to residents and their families.
The successful candidate will have experience in hospitality management and a strong understanding of the principles of first impressions. They will be able to develop and maintain a positive working environment, foster a culture of teamwork and continuous improvement, and ensure that all residents are provided with an exceptional experience.
The ideal candidate will have excellent people management skills, strong communication skills, and a strong understanding of food service operations, including menu planning, food preparation, and delivery. They will also have a good understanding of nutrition and dietary requirements, as well as the needs and interests of older people.
The successful Hospitality Manager will receive a competitive salary and a range of benefits, including a comprehensive induction and paid training programme, career prospects, and a generous reward scheme.
Key responsibilities include:
- Develop a service experience that fits within the company's vision and values
- Develop and maintain a positive working environment for all staff
- Ensure that all residents are provided with an exceptional experience
- Manage the food service operation, working closely with the executive chef
- Develop and maintain a robust activities program
- Maintain and manage best first impression experience
- Ensure the housekeeping function is effective and efficient
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