Customer Experience Champion
1 week ago
As a Team Member at EG Group, you will be part of our dynamic and fast-paced team where you will have the opportunity to deliver exceptional customer service and work in a fun, energetic environment.
About the RoleWe are currently seeking a motivated and enthusiastic individual to join our team as a Team Member. In this role, you will be responsible for preparing food, maintaining high standards of cleanliness and food safety, and delivering excellent customer service.
You will be working with a talented team of individuals who share your passion for providing outstanding customer experiences. Our restaurants are vibrant, lively places where people come together to enjoy great food and good company.
Key Responsibilities- Food Preparation: Prepare food to a high standard, ensuring that it is presented in an appealing way and served promptly.
- Cleanliness and Food Safety: Maintain high standards of cleanliness and food safety throughout the restaurant, including the kitchen, dining areas, and back-of-house areas.
- Customer Service: Deliver exceptional customer service, responding promptly to customer queries and resolving any issues that may arise.
EG Group is a leading food-to-go retailer operating over 1,000 sites across the UK and Ireland. We pride ourselves on providing exceptional customer service and serving high-quality food to our customers.
BenefitsWe offer a range of benefits to our employees, including:
- Competitive Salary: £11.44 per hour (aged 21+), £11.30 per hour (aged 18-20), £9.82 per hour (aged 16-17)
- Quarterly Bonus Scheme: Opportunity to earn a quarterly bonus based on individual and team performance.
- Ongoing Training and Development: Regular training and development opportunities to help you grow and develop your skills.
- Free Meal and Discounts: Free meal on every shift, plus discounts on food and merchandise.
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