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Automotive Service Advisor

2 months ago


Watford, Hertfordshire, United Kingdom Group 1 Automotive Full time
About the Role

We are seeking a highly motivated and organized Service Administrator to join our team at Group 1 Automotive. As a Service Administrator, you will play a crucial role in ensuring the smooth operation of our service department, providing exceptional customer service, and maintaining accurate records.

Key Responsibilities
  • Deal with customer inquiries and requirements for service and vehicle repairs in a professional and courteous manner.
  • Record vehicle details and service histories accurately and effectively.
  • Provide administrative support to the service team, ensuring seamless communication and efficient workflow.
Requirements
  • Full UK Driving Licence
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and knowledge of administrative software
Why Work for Group 1 Automotive?

We offer a competitive salary and benefits package, including:

  • Accelerated training pathways and manufacturer training
  • State-of-the-art facilities with modern automotive technology
  • Family-friendly benefits, such as enhanced paternity and maternity leave
  • Long service holiday rewards that increase with your length of service
Our Values

We pride ourselves on our five core values, which guide every aspect of our business:

  • Customer Focus: We prioritize our customers' needs and deliver exceptional service.
  • Integrity: We operate with honesty, transparency, and accountability.
  • Teamwork: We collaborate and support each other to achieve our goals.
  • Innovation: We embrace new ideas and technologies to drive growth and improvement.
  • Accountability: We take ownership of our actions and results.