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We are seeking a highly motivated and organized Service Administrator to join our team at Group 1 Automotive. As a Service Administrator, you will play a crucial role in ensuring the smooth operation of our service department, providing exceptional customer service, and maintaining accurate records.
Key Responsibilities- Deal with customer inquiries and requirements for service and vehicle repairs in a professional and courteous manner.
- Record vehicle details and service histories accurately and effectively.
- Provide administrative support to the service team, ensuring seamless communication and efficient workflow.
- Full UK Driving Licence
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Basic computer skills and knowledge of administrative software
We offer a competitive salary and benefits package, including:
- Accelerated training pathways and manufacturer training
- State-of-the-art facilities with modern automotive technology
- Family-friendly benefits, such as enhanced paternity and maternity leave
- Long service holiday rewards that increase with your length of service
We pride ourselves on our five core values, which guide every aspect of our business:
- Customer Focus: We prioritize our customers' needs and deliver exceptional service.
- Integrity: We operate with honesty, transparency, and accountability.
- Teamwork: We collaborate and support each other to achieve our goals.
- Innovation: We embrace new ideas and technologies to drive growth and improvement.
- Accountability: We take ownership of our actions and results.