Technical Support Specialist
4 weeks ago
At Sharp Gaming, we're committed to dominating the betting and gaming industry on a global scale. To achieve this, we need talented individuals to support our mission. As a Field Service Engineer, you'll play a crucial role in delivering a comprehensive Service Support and Service Delivery engineering function to our UK Retail Estate.
Key Responsibilities:- Support, maintain, repair, and refurbish IT Equipment within our Retail High Street Licensed Betting Offices.
- Installation, maintenance, and repair of network infrastructure, audio/visual installation, CCTV, Self Service Terminals, IT equipment, and associated peripherals.
- Report to engineering management and liaise with Retail Service Desk and Retail Support daily.
- Ensure the required standards of technical support are maintained during business hours and during key events throughout the sporting calendar.
- Appropriate level of computer literacy.
- Demonstrable problem-solving, network, and technical skills.
- Appropriate level of Audio/Visual Installation and RF distribution.
- Able to self-motivate, work alone, and as part of a team when required.
- Earn Extra Rewards: Unlock bonuses and incentives to enhance your income.
- Secure Your Future: Build a nest egg with monthly pension contribution, helping you prepare for the future.
- Family Support: Access enhanced Maternity & Paternity Pay to help you prepare for new additions to your family.
- Peace of Mind: Benefit from a death in service benefit, though we hope you'll never need it.
- Save Smart: Enjoy discounts and cashback offers from a diverse range of high-street and online retailers, saving on everyday essentials and indulgences.
- Celebrate Longevity: Join our long-service recognition programme, honouring the dedication of our loyal team members throughout their careers.
- Life's Milestones: Receive a gift to celebrate the birth of a baby, adoptions, and weddings, along with an extra day off for your wedding day.
- Always Accessible Healthcare: Benefit from a 24/7 virtual GP service for you and your family, ensuring prompt health answers that fit your schedule.
- Prioritise Mental Wellbeing: Utilise an independent service to identify and receive mental health support, including face-to-face counselling and self-help resources.
- Financial Wellbeing: Optimise your budget with our financial wellbeing package, offering real-time earnings tracking and early access to earned pay to help support you with unexpected bills.
- Personalised Financial Guidance: Access one-on-one support from an independent Financial Coach.
- Comprehensive Assistance: Confidentially address life challenges through our Employee Assistance Programme, covering childcare, family matters, relationships, addiction, legal issues, financial concerns, and more.
- Holistic Wellbeing Tools: Explore a wide range of resources for physical, mental, nutritional, and financial wellbeing through our Wellbeing App.
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