Technical Support Engineer
2 weeks ago
**Technical Support Engineer**
We are seeking an experienced Technical Support Engineer to join our team at ZipRecruiter. As a Field Customer Support Installer, you will be responsible for providing technical assistance and troubleshooting in a Help Desk environment.
The ideal candidate will have a proven track record of experience in a Help Desk Environment and implementation and management of G Suite and Microsoft Intune experience. Server and Cloud experience is also highly desirable.
The estimated annual salary for this position is $64,000, based on the location and industry standards.
**Key Responsibilities:**
- Manage PC set-up and maintain workstation hardware and software upgrades.
- Perform hands-on fixes at the desktop level, including software installations, hardware upgrades, file backups, and configuring systems and applications.
- Deliver impeccable customer service while working with clients to troubleshoot basic hardware and software issues in Windows & Microsoft environments.
**Requirements:**
- Proven experience in a Help Desk Environment.
- Implementation and management of G Suite and Microsoft Intune experience required.
- Server and Cloud experience.
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