Technical Support Engineer

2 weeks ago


Grantham, Lincolnshire, United Kingdom ZipRecruiter Full time

**Technical Support Engineer**

We are seeking an experienced Technical Support Engineer to join our team at ZipRecruiter. As a Field Customer Support Installer, you will be responsible for providing technical assistance and troubleshooting in a Help Desk environment.

The ideal candidate will have a proven track record of experience in a Help Desk Environment and implementation and management of G Suite and Microsoft Intune experience. Server and Cloud experience is also highly desirable.

The estimated annual salary for this position is $64,000, based on the location and industry standards.

**Key Responsibilities:**

  • Manage PC set-up and maintain workstation hardware and software upgrades.
  • Perform hands-on fixes at the desktop level, including software installations, hardware upgrades, file backups, and configuring systems and applications.
  • Deliver impeccable customer service while working with clients to troubleshoot basic hardware and software issues in Windows & Microsoft environments.

**Requirements:**

  • Proven experience in a Help Desk Environment.
  • Implementation and management of G Suite and Microsoft Intune experience required.
  • Server and Cloud experience.


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