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Hospitality Host

2 months ago

Longford, Telford and Wrekin, United Kingdom Arora Group Full time

About the Role:

We are seeking a highly skilled and passionate individual to join our team as a Bar Waiter/Waitress at the Arora Group. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable experience.

Key Responsibilities:

  • Provide outstanding service to our guests, ensuring that their needs are met and exceeded.
  • Work collaboratively with our team to maintain high standards of service and quality.
  • Develop a thorough knowledge of our menu and drinks offerings, making recommendations to guests as needed.
  • Manage cash and card transactions accurately and efficiently.
  • Maintain a clean and safe working environment, adhering to health and safety guidelines.

What We Offer:

  • A competitive salary and service charge.
  • 28 days paid holiday, plus an additional 5 days after 5 years' service.
  • Discounted hotel room rates across our hotels, for you and your friends and family.
  • Corporate Tastecard.
  • Fantastic training and development opportunities.
  • Uniform and complimentary dry cleaning.
  • Free meals on shift.
  • Pension cover.
  • Unrivalled career progression prospects.

Requirements:

  • Previous experience as a waiter/waitress in a hotel or bar environment.
  • Excellent communication and interpersonal skills.
  • Able to work well under pressure and as part of a team.
  • Knowledge of wine, spirits, and cocktails is desirable.