Store Performance Advisor

2 weeks ago


Guildford, Surrey, United Kingdom Monsoon Full time
Your Role

We're looking for a highly motivated and customer-focused individual to join our team as a Sales Advisor. As a key member of the store team, you'll be responsible for delivering an exceptional customer experience, working closely with colleagues to drive sales growth and achieve targets.

Key Responsibilities
  • Provide outstanding customer service, responding to customer queries and resolving issues in a professional and efficient manner
  • Work collaboratively with colleagues to achieve sales targets and drive store performance
  • Contribute to visual merchandising and store displays, ensuring a visually appealing and engaging shopping environment
  • Maintain accurate records and reports, ensuring compliance with company policies and procedures
Required Skills and Qualifications
  • Degree-level education or equivalent experience in a related field
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers
  • Proven track record of delivering excellent customer service and driving sales growth
  • Familiarity with point-of-sale systems and basic IT skills
Benefits
  • A competitive salary and benefits package, including a staff uniform allowance and generous staff discount across all our brands
  • The opportunity to work in a fast-paced and dynamic environment, supporting other stores and team members to achieve a common goal
  • An additional day's holiday to celebrate your birthday
Others

Monsoon is an equal opportunities employer and welcomes applications from all qualified candidates. If you're passionate about delivering exceptional customer service and driving sales growth, we'd love to hear from you.



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