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Administrative Coordinator
1 month ago
- Establish strong relationships with customers, understanding their needs and requirements.
- Collaborate with internal sales to ensure effective communication and coordination.
- Work closely with the sales/stock controller and commercial supervisor to obtain accurate forecasts.
- Respond to customer queries promptly and professionally via phone and email.
- Maintain accurate records of customer requirements and communicate them within the organisation.
- Coordinate with the stock controller to ensure the efficient delivery of contracts.
- Oversee the customer delivery schedule, working closely with production to meet commitments.
- Proactively identify and resolve issues and potential complaints from customers.
- Maintain databases and generate necessary documentation for contract administration.
- Undertake any additional projects or tasks as assigned by the business or line manager.
- Strong proficiency in Microsoft Excel, Word, and CRM systems.
- Experience with SAP and Success Factors is highly desirable.
- Excellent communication skills, both written and verbal.
- Strong problem-solving skills and ability to deliver solutions under pressure.
- Exceptional organisational and time management abilities.
- Ability to work collaboratively with multiple teams and stakeholders.
This is a fantastic opportunity to work for a reputable company and make a significant impact in the steel industry.
You will play a vital role in liaising with customers to understand their order requirements and provide timely solutions.
With a strong focus on coordination and problem-solving, you will work closely with various teams such as sales, production, and transport to ensure efficient delivery and resolve any issues that may arise.
This is a full-time, permanent position with a stable schedule (9:00 am to 5:00 pm, Monday to Friday).
You will receive a competitive salary of £24,000 per annum, as well as a generous holiday package of 35 days, including bank holidays.
Adecco is a disability-confident employer and is committed to building a supportive environment for all candidates.
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