Department Team Lead
3 weeks ago
About the Role:
This is an exciting opportunity to take your retail career to the next level at Halfords, the UK's leading retailer of motoring and cycling products and services. As a Department Coordinator, you will play a key role in the day-to-day running of a department, supervising and coaching others to deliver market-leading standards to our customers.
Key Responsibilities:
- Supervise and coach a small team to deliver exceptional customer service and sales results.
- Support the store management team to enable the best service delivery to our customers.
- Take on key holder responsibilities, including following in-store security and stock loss procedures.
- Deliver on-the-job training and coaching to others to ensure they have the skills and knowledge needed to succeed.
- Work closely with the sales floor leadership team to achieve sales targets and drive business growth.
Requirements:
- Experience of supervising or leading a small team in a retail sales or services business environment.
- Proven track record of delivering great customer service and achieving sales targets.
- Ability to work to tight deadlines and prioritize tasks effectively.
- Commitment to ongoing development and training to stay up-to-date with industry trends and best practices.
About Halfords:
Halfords is a rapidly growing business with a focus on motoring services and electric mobility. We are committed to delivering exceptional customer service and sales results, and we are looking for talented individuals to join our team.
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