Food and Beverage Service Manager

3 weeks ago


Haywards Heath, West Sussex, United Kingdom The National Trust Full time

About the Role

We are seeking a skilled and enthusiastic Food and Beverage Team Leader to join our team at the National Trust. As a key member of our front of house team, you will be responsible for providing excellent customer service and ensuring that our cafes are welcoming and efficient environments for visitors.

Key Responsibilities

The successful candidate will be responsible for:

  • Providing exceptional customer service and ensuring that all visitors have a positive experience
  • Leading and supporting a team of front of house staff to deliver high standards of service and quality
  • Ensuring that all displays and signs are accurate and up-to-date, and that the food and drink served is of the highest quality
  • Supervising the induction and training of new colleagues, and providing ongoing coaching and development to ensure that the team is skilled and confident

What We Offer

The National Trust is a unique and rewarding place to work, with a strong commitment to excellence and a passion for preserving and sharing our natural and cultural heritage. We offer a competitive salary, a comprehensive benefits package, and opportunities for professional development and training.

About the National Trust

The National Trust is a charity that protects and preserves the uk's most beautiful and historic places for future generations. We are a values-driven organisation, committed to making a positive difference to the lives of our visitors and the communities we serve. We are passionate about providing excellent service and ensuring that all our visitors have a positive and memorable experience.



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