Renewable Energy Operations Coordinator

2 days ago


East Renfrewshire Council, United Kingdom Iconic Resourcing Full time
Customer Service Administrator Role

We are partnering with a growing renewables business to find experienced administrators to join their team on a full-time basis.

This role involves overseeing the efficient installation of insulation systems, ensuring all work meets company standards and targets. You will liaise with sub-contractors, suppliers, and logistics teams, while working closely with other internal departments to maintain workflow and service delivery.

Key responsibilities include managing customer communication throughout the installation process, ensuring all work is correctly documented, and databases are regularly updated. You will also be responsible for ensuring all Health & Safety, environmental, and quality standards are met, helping the company to stay compliant with governing bodies.

Day-to-day tasks include taking inbound calls, speaking with customers, coordinating field staff, and booking appointments on behalf of customers.

We are looking for candidates with at least two years of administrative experience, preferably within the insulation or construction sector. Strong communication skills, knowledge of Health & Safety procedures, and proficiency in Microsoft Word and Excel are essential.

Experience working in a busy office while answering phones is also required. If you have a proactive approach to problem-solving and a passion for delivering excellent customer service, we'd love to hear from you.



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